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COLIBRIX ONE x Primer: partnering to win back failed renewals

October 13, 2026

4 min read

COLIBRIX ONE and Primer logos on a purple background announcing their payments partnership

Valletta, Malta, October 2026 — COLIBRIX ONE has partnered with Primer to give subscription merchants more tools for processing and recovering recurring payments. COLIBRIX ONE has built and now owns the integration through Primer for Partners. Its clients can now pair their acquiring with card vaulting, dunning management, smart routing and automatic fallbacks, and merchants already on Primer gain access to the COLIBRIX ONE single payment API.

Merchants keep their acquiring and gain an orchestration layer around it

Primer is a unified payments infrastructure platform operating in over 30 countries, connecting merchants to multiple payment providers, payment methods and fraud tools through a single integration. Through the partnership, COLIBRIX ONE clients can use these capabilities on top of their existing acquiring, so more recurring charges clear and fewer subscribers are lost to failed payments:

  • Card vaulting: card details are stored independently of any single processor, so saved cards work whichever provider handles the charge.
  • Dunning management: structured retries recover failed renewals before they turn into churn.
  • Smart routing: each payment follows the merchant's own payment strategy.
  • Automatic fallbacks: eligible declined payments move to a backup processor within seconds, without the customer re-entering card details or repeating 3D Secure.

Payments teams adjust these rules in Primer's drag-and-drop, no-code Workflows and don't need a new engineering project each time.

Ready to run on both sides, with nothing to rebuild

Merchants already on Primer can connect the COLIBRIX ONE single payment API directly from the infrastructure they already use. The API supports fixed, per-seat and usage-based billing across the US, UK and Europe through all major card networks, Apple Pay and Google Pay.

Existing clients can add Primer's capabilities and keep their acquirer, pricing logic and saved customers, with no new integration and no re-authorisation for end customers. In both cases, transactions travel through efficient payment rails with as few extra steps as possible, which improves first-attempt approval. Each client works with a dedicated account manager, and compliance verification is completed within 48 hours.

Because COLIBRIX ONE owns the integration, merchants receive updates as soon as they are ready, without waiting for a Primer engineering release.

"Subscription merchants need more than one way to get a renewal paid," says Olya Oleh, Head of Partnership and Business Development at COLIBRIX ONE. "Partnering with Primer lets us offer our clients vaulting, dunning and fallback routing alongside our acquiring, and puts our single payment API within reach of every merchant already on Primer."
"COLIBRIX ONE built this themselves, on their own timeline, and it reached every merchant on Primer the moment it was ready. That's what Primer for Partners is for," says Charlotte Yates, Partnerships Manager at Primer. "That means subscription businesses keep the acquiring they already trust, and recover the renewals that would otherwise have churned in the background."

Media Contact

Aleksandra Kitina, CMO, COLIBRIX ONE: alk@colibrix.one

More on recurring payments with COLIBRIX ONE is available here.

About COLIBRIX ONE

COLIBRIX ONE is a payments infrastructure platform providing merchant acquiring, e-money accounts/payment accounts with dedicated named IBANs and SEPA/Swift access for digital businesses, and virtual cards with proprietary BIN numbers for media buying and affiliate agencies operating across global markets.

COLIBRIX ONE is a trading name used by the companies Colibrix Limited, Mellifera Kartiera Limited and Mellifera Operations Limited. Products and services are provided by the relevant company in accordance with its applicable jurisdiction and regulatory permissions.

Mellifera Kartiera Limited is an MFSA-authorised EMI (ref. C107685). Colibrix Limited is authorised by the United Kingdom Financial Conduct Authority (FCA) as an Authorised Electronic Money Institution (Firm Reference Number 927920).

About Primer

Primer is the unified infrastructure for global payments. With unrivaled freedom and visibility across the ecosystem, Primer equips merchants with the tools to effortlessly optimize performance, build at pace, and capture untapped revenue to achieve unstoppable growth. Operating in over 30 countries, Primer serves category leaders in retail & ecommerce, travel & experience, and fintech. Primer has raised a total of $170 million in funding. Their most recent funding was an oversubscribed $100 million Series C round in May 2026 led by Sofina. They are also backed by the likes of Tencent, Iconiq, Accel, Balderton, and RTP Global. Primer for Partners, launched in December 2025, is the first platform of its kind to allow payment service providers to build and manage their own integration into Primer's infrastructure without writing a single line of code, giving them direct access to Primer's global merchant base. For more information, please visit https://primer.io/.

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