COLIBRIX ONE Discusses Merging Advanced AI with Human Expertise at Money20/20 Europe

At Money20/20 Europe 2026, Artur Kononov, Deputy Head of Sales at COLIBRIX ONE, spoke to FF News about balancing AI-driven automation with dedicated human support for merchants. He explains that while machine learning handles high-volume tasks like transaction monitoring and initial fraud detection, human judgement remains essential for interpreting edge cases and building long-term merchant trust, a hybrid approach he sees as key to sustaining global payment success as fintech scales.